Difference between revisions of "Contacts"

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The best place to reach us is probably on IRC. Remember that most of the people there are from western Europe (gmt+1).
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You can contact Navit [[team]] and frequent users for help or advice through a variety of methods. Though you can use any of the methods below, but the IRC channel will probably result the quickest response.
  
Join us at irc://irc.freenode.org/navit. Logfiles for that chatroom can be found [http://www.hentges.net/tmp/logs/irc/%23navit/ here] and can be [http://www.google.com/search?q=site%3Awww.hentges.net%2Firclogs%2F%2523navit googled].
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=Contact Options=
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===Forums===
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To get support or discuss with developers, the easiest way is:<br>
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https://forum.navit-project.org<br>
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You need to login with your wiki credentials!
  
If you don't have an irc client, you can use [http://webchat.freenode.net/?channels=navit the web-based chat].
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===Discord===
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We are also on Discord with a Bridge to our IRC channel
  
You can also try the [http://sourceforge.net/forum/?group_id=153410 forums].
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Feel free to join: https://discord.gg/ADfXxZx
  
We also have [http://sourceforge.net/mail/?group_id=153410 two mailing lists]:  
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===IRC===
* [http://sourceforge.net/mailarchive/forum.php?forum_name=navit-cvs-commit navit-commit] - to keep up-to-date with changes in subversion
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Come join us in the channel to ask questions, provide suggestions or generally hang out.
* [http://sourceforge.net/mailarchive/forum.php?forum_name=navit-users navit-users] - for anything related to navit
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* irc://irc.freenode.org/navit [http://webchat.freenode.net/?channels=navit WebChat] [http://irclogs.navit-project.org/ IRC Log]
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====Setup====
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As of late July, 2018, Freenode requires verification of user accounts (possibly in reaction to some spam incident). They have [https://freenode.net/kb/answer/registration instructions] for this. In short:
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* Connect with the nick of your choice but no authentication. You will get a message saying that you need to be identified with services.
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* Enter the following (replacing <code>password</code> with a password of your choice):
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:<code>/msg NickServ REGISTER password youremail@example.com</code>
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* Check your email. You will receive a confirmation message with another line to type into the same chat session.
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* Now configure your IRC client to authenticate. The recommended method is SASL, for which Freenode has [https://freenode.net/kb/answer/sasl instructions] available.
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====Rules====
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* '''Use English'''. Whilst not a hard-and-fast rule, there are a variety of nationalities represented within the channel, and English has been chosen as the primary language of communication. If your English is non-existant (then how are you reading this?!) then try to ask in your native language, but don't expect to be answered in a timely manner (unless it's German...)
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* '''Be patient'''. There are usually a lot of people logged in, but most of these people are not constantly monitoring the channel. Ask a question, then wait patiently for a reply. If you know the person to which your questions should be directed, include their nickname in your message so that their chat window is highlighted.
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*'''Use the logs'''. If your question is not answered before you have to logoff, leave a message to say that you'll check the logs and hopefully someone will reply later on.
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===Mailing Lists===
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{{note|We shutdown the mailinglists and focus all of our energy at the forums!}}
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There were [http://sourceforge.net/p/navit/mailman two mailing lists]. One is specifically for helping users.
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* [http://sourceforge.net/mailarchive/forum.php?forum_name=navit-users navit-users] - For help or advice, use the navit-users mailing list.
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==Reporting Bugs/Feature Requests==
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Please see [[Reporting Bugs]] and [[Patches]], if you like to contribute code.
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==Following Development==
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===Github repository===
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*[https://github.com/navit-gps/navit repository at Github]
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===IRC===
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Any new [[#Reporting Bugs/Feature Requests| bug reports]] and commits to the Navit subversion repository are automatically announced in the [[#IRC]] channel.
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==Following Navit==
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===Twitter===
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On Twitter? Follow us at http://twitter.com/NavitProject
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===LinkedIn===
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Connect via LinkedIn: http://www.linkedin.com/companies/navit-project
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===Facebook===
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A Facebook fan page can be found at http://www.facebook.com/NavitProject
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[[Category:Social]]

Latest revision as of 07:04, 23 January 2021

You can contact Navit team and frequent users for help or advice through a variety of methods. Though you can use any of the methods below, but the IRC channel will probably result the quickest response.

Contact Options[edit]

Forums[edit]

To get support or discuss with developers, the easiest way is:
https://forum.navit-project.org
You need to login with your wiki credentials!

Discord[edit]

We are also on Discord with a Bridge to our IRC channel

Feel free to join: https://discord.gg/ADfXxZx

IRC[edit]

Come join us in the channel to ask questions, provide suggestions or generally hang out.

Setup[edit]

As of late July, 2018, Freenode requires verification of user accounts (possibly in reaction to some spam incident). They have instructions for this. In short:

  • Connect with the nick of your choice but no authentication. You will get a message saying that you need to be identified with services.
  • Enter the following (replacing password with a password of your choice):
/msg NickServ REGISTER password youremail@example.com
  • Check your email. You will receive a confirmation message with another line to type into the same chat session.
  • Now configure your IRC client to authenticate. The recommended method is SASL, for which Freenode has instructions available.

Rules[edit]

  • Use English. Whilst not a hard-and-fast rule, there are a variety of nationalities represented within the channel, and English has been chosen as the primary language of communication. If your English is non-existant (then how are you reading this?!) then try to ask in your native language, but don't expect to be answered in a timely manner (unless it's German...)
  • Be patient. There are usually a lot of people logged in, but most of these people are not constantly monitoring the channel. Ask a question, then wait patiently for a reply. If you know the person to which your questions should be directed, include their nickname in your message so that their chat window is highlighted.
  • Use the logs. If your question is not answered before you have to logoff, leave a message to say that you'll check the logs and hopefully someone will reply later on.

Mailing Lists[edit]

There were two mailing lists. One is specifically for helping users.

  • navit-users - For help or advice, use the navit-users mailing list.

Reporting Bugs/Feature Requests[edit]

Please see Reporting Bugs and Patches, if you like to contribute code.

Following Development[edit]

Github repository[edit]

IRC[edit]

Any new bug reports and commits to the Navit subversion repository are automatically announced in the #IRC channel.

Following Navit[edit]

Twitter[edit]

On Twitter? Follow us at http://twitter.com/NavitProject

LinkedIn[edit]

Connect via LinkedIn: http://www.linkedin.com/companies/navit-project

Facebook[edit]

A Facebook fan page can be found at http://www.facebook.com/NavitProject