Difference between revisions of "Contacts"

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(Updated IRC logs address)
 
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You can contact Navit developers and frequent users for help or advice through a variety of methods. Though you can use any of the methods below, but the IRC channel will probably result the quickest response.
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You can contact Navit [[team]] and frequent users for help or advice through a variety of methods. Though you can use any of the methods below, but the IRC channel will probably result the quickest response.
  
 
=Contact Options=
 
=Contact Options=
==Getting Help==
+
===Forums===
 +
To get support or discuss with developers, the easiest way is:<br>
 +
https://forum.navit-project.org<br>
 +
You need to login with your wiki credentials!
 +
 
 
===IRC===
 
===IRC===
 
Come join us in the channel to ask questions, provide suggestions or generally hang out.
 
Come join us in the channel to ask questions, provide suggestions or generally hang out.
* irc://irc.freenode.org/navit
+
* irc://irc.freenode.org/navit [http://webchat.freenode.net/?channels=navit WebChat] [http://irclogs.navit-project.org/ IRC Log]
* Freenode have a webchat feature, allowing you to access the channel through your browser: http://webchat.freenode.net/?channels=navit
 
* A '''channel log''' is available from http://irclogs.navit.ie/.
 
* Most of the lurkers in the IRC channel are located in central Europe (i.e. UTC+1). For those of you in further timezones (Australia/NZ for example), if you leave a note to say you'll check the [http://irclogs.navit.ie/ logs] then someone will answer when they wake up.
 
  
====IRC Rules====
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===Discord===
 +
We are also on Discord with a Bridge to our IRC channel
 +
 
 +
Feel free to join: https://discord.gg/ADfXxZx
 +
 
 +
====Setup====
 +
 
 +
As of late July, 2018, Freenode requires verification of user accounts (possibly in reaction to some spam incident). They have [https://freenode.net/kb/answer/registration instructions] for this. In short:
 +
 
 +
* Connect with the nick of your choice but no authentication. You will get a message saying that you need to be identified with services.
 +
* Enter the following (replacing <code>password</code> with a password of your choice):
 +
:<code>/msg NickServ REGISTER password youremail@example.com</code>
 +
* Check your email. You will receive a confirmation message with another line to type into the same chat session.
 +
* Now configure your IRC client to authenticate. The recommended method is SASL, for which Freenode has [https://freenode.net/kb/answer/sasl instructions] available.
 +
 
 +
====Rules====
 +
* '''Use English'''. Whilst not a hard-and-fast rule, there are a variety of nationalities represented within the channel, and English has been chosen as the primary language of communication. If your English is non-existant (then how are you reading this?!) then try to ask in your native language, but don't expect to be answered in a timely manner (unless it's German...)
 
* '''Be patient'''. There are usually a lot of people logged in, but most of these people are not constantly monitoring the channel. Ask a question, then wait patiently for a reply. If you know the person to which your questions should be directed, include their nickname in your message so that their chat window is highlighted.
 
* '''Be patient'''. There are usually a lot of people logged in, but most of these people are not constantly monitoring the channel. Ask a question, then wait patiently for a reply. If you know the person to which your questions should be directed, include their nickname in your message so that their chat window is highlighted.
 
*'''Use the logs'''. If your question is not answered before you have to logoff, leave a message to say that you'll check the logs and hopefully someone will reply later on.
 
*'''Use the logs'''. If your question is not answered before you have to logoff, leave a message to say that you'll check the logs and hopefully someone will reply later on.
* '''Use English'''. Whilst not a hard-and-fast rule, there are a variety of nationalities represented within the channel, and English has been chosen as the primary language of communication. If your English is non-existant (then how are you reading this?!) then try to ask in your native language, but don't expect to be answered in a timely manner (unless it's German...)
 
 
===Forums===
 
The forums can be found on the [http://sourceforge.net/projects/navit/support Sourceforge support pages] for the Navit project. As with the mailing lists, there are two forums:
 
* [http://sourceforge.net/projects/navit/forums/forum/512960| Help] - For general help queries on installing, running or contributing to Navit. Please don't use this to report bugs - use [[Contacts#Trac]] instead.
 
* [http://sourceforge.net/projects/navit/forums/forum/512959| General Discussion] - For discussing Navit in general, such as new features or ideas for the roadmap.
 
  
 
===Mailing Lists===
 
===Mailing Lists===
There are [http://sourceforge.net/mail/?group_id=153410 two mailing lists]. One is specifically for helping users.
+
{{note|We shutdown the mailinglists and focus all of our energy at the forums!}}
 +
There were [http://sourceforge.net/p/navit/mailman two mailing lists]. One is specifically for helping users.
 
* [http://sourceforge.net/mailarchive/forum.php?forum_name=navit-users navit-users] - For help or advice, use the navit-users mailing list.
 
* [http://sourceforge.net/mailarchive/forum.php?forum_name=navit-users navit-users] - For help or advice, use the navit-users mailing list.
  
 
==Reporting Bugs/Feature Requests==
 
==Reporting Bugs/Feature Requests==
===IRC===
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Please see [[Reporting Bugs]] and [[Patches]], if you like to contribute code.
Check on the [[#IRC]] channel first to see if what you are experiencing is actually a bug, or if it's a problem with your setup.
 
===Trac===
 
Navit uses [http://trac.navit-project.org Trac] for bug reporting and feature requests. '''Before reporting a bug, please see [[Reporting Bugs]] for help and advice on creating a helpful bug report.'''
 
  
 
==Following Development==
 
==Following Development==
===Mailing Lists===
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===Github repository===
There are [http://sourceforge.net/mail/?group_id=153410 two mailing lists]. One is specifically for following Navit development.
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*[https://github.com/navit-gps/navit repository at Github]
* [http://sourceforge.net/mailarchive/forum.php?forum_name=navit-cvs-commit navit-commit] - This is generally a read-only mailing list which will enable you to keep up-to-date with the latest commits to the Navit source in the [http://navit.svn.sourceforge.net/viewvc/navit/trunk/| subversion repository].
+
 
 
===IRC===
 
===IRC===
 
Any new [[#Reporting Bugs/Feature Requests| bug reports]] and commits to the Navit subversion repository are automatically announced in the [[#IRC]] channel.
 
Any new [[#Reporting Bugs/Feature Requests| bug reports]] and commits to the Navit subversion repository are automatically announced in the [[#IRC]] channel.
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A Facebook fan page can be found at http://www.facebook.com/NavitProject
 
A Facebook fan page can be found at http://www.facebook.com/NavitProject
  
=Developers and Notable Users=
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[[Category:Social]]
You can check the list below to see if any of the developers or frequent users are using the same operating system or device as yourself. This will hopefully allow you to direct your questions to the right people and in the right location first time for a faster answer!
 
 
 
{| border="1"
 
|-
 
! IRC
 
! Wiki
 
! Trac
 
! SVN
 
! Contributions
 
! Devices
 
! OS's
 
! Contact via
 
|-
 
| cp15
 
| [[User:cp15|cp15]]
 
| cp15
 
| martin-s
 
| Lead developer & Project Manager
 
|
 
| Android, Ubuntu, OpenSuSE, WeTab and sometimes WinCE
 
| IRC
 
|-
 
| Number6
 
| [[User:Number6 | Number6]]
 
| Number6
 
| geoghegan
 
| Developer & Tester
 
| WinCE, WinMo, iPhone
 
| WinCE, OpenSUSE, Debian, Ubuntu, Windows, OSX
 
| IRC, wiki, mailing lists
 
|-
 
| Mineque
 
| [[User:Mineque|Mineque]]
 
| Mineque
 
|
 
| GUI Internal/OSD configurations
 
|
 
| Vista 32bit, nightly builds from SVN. Ubuntu 64bit.
 
| IRC, wiki
 
|-
 
| Dandor
 
| [[User:Dandor|Dandor]]
 
| tegzed
 
| tegzed
 
| Developer. OSD speed-warner, odometer and stopwatch.
 
|
 
| Ubuntu. Previously built using cygwin also
 
| IRC
 
|-
 
| Korrosa
 
| [[User:Korrosa|Korrosa]]
 
| Korrosa
 
|
 
| User. Wiki and [[#Trac|trac]] overseer.
 
| Netbook
 
| Ubuntu 32bit (Netbook Remix edition)
 
| IRC, wiki
 
|-
 
| hape
 
| [[User:hape|hape]]
 
| hape
 
|
 
| User. PamPre OSD configuration, PalmPre support.
 
| PalmPre
 
| WebOs
 
| IRC
 
|-
 
| xenos1984
 
| [[User:xenos1984|xenos1984]]
 
| xenos1984
 
|
 
| Developer. Navit on TomTom.
 
| TomTom
 
| TomTom Linux
 
| IRC
 
 
 
 
 
|}
 

Latest revision as of 19:19, 29 June 2019

You can contact Navit team and frequent users for help or advice through a variety of methods. Though you can use any of the methods below, but the IRC channel will probably result the quickest response.

Contact Options[edit]

Forums[edit]

To get support or discuss with developers, the easiest way is:
https://forum.navit-project.org
You need to login with your wiki credentials!

IRC[edit]

Come join us in the channel to ask questions, provide suggestions or generally hang out.

Discord[edit]

We are also on Discord with a Bridge to our IRC channel

Feel free to join: https://discord.gg/ADfXxZx

Setup[edit]

As of late July, 2018, Freenode requires verification of user accounts (possibly in reaction to some spam incident). They have instructions for this. In short:

  • Connect with the nick of your choice but no authentication. You will get a message saying that you need to be identified with services.
  • Enter the following (replacing password with a password of your choice):
/msg NickServ REGISTER password youremail@example.com
  • Check your email. You will receive a confirmation message with another line to type into the same chat session.
  • Now configure your IRC client to authenticate. The recommended method is SASL, for which Freenode has instructions available.

Rules[edit]

  • Use English. Whilst not a hard-and-fast rule, there are a variety of nationalities represented within the channel, and English has been chosen as the primary language of communication. If your English is non-existant (then how are you reading this?!) then try to ask in your native language, but don't expect to be answered in a timely manner (unless it's German...)
  • Be patient. There are usually a lot of people logged in, but most of these people are not constantly monitoring the channel. Ask a question, then wait patiently for a reply. If you know the person to which your questions should be directed, include their nickname in your message so that their chat window is highlighted.
  • Use the logs. If your question is not answered before you have to logoff, leave a message to say that you'll check the logs and hopefully someone will reply later on.

Mailing Lists[edit]

There were two mailing lists. One is specifically for helping users.

  • navit-users - For help or advice, use the navit-users mailing list.

Reporting Bugs/Feature Requests[edit]

Please see Reporting Bugs and Patches, if you like to contribute code.

Following Development[edit]

Github repository[edit]

IRC[edit]

Any new bug reports and commits to the Navit subversion repository are automatically announced in the #IRC channel.

Following Navit[edit]

Twitter[edit]

On Twitter? Follow us at http://twitter.com/NavitProject

LinkedIn[edit]

Connect via LinkedIn: http://www.linkedin.com/companies/navit-project

Facebook[edit]

A Facebook fan page can be found at http://www.facebook.com/NavitProject